We simply ask that you are ready to buy before you purchase. We are intent on customer satisfaction, and we will reflect this in our response time. If you have a problem with an item, please contact us directly to help come to a conclusion. You will have 7 days to return an item to us in the exact condition it arrived in. If the item appears to be worn, or mis-used, this return policy will not apply. Buyer pays for all shipping (to and from). USED ITEMS DO NOT APPLY.

Items that can not be returned include: software, guitar pick-ups, units with contents or packaging that is damaged/missing, and items that are considered for personal use (such as earphones, headphones, microphones, instrument mouthpieces, or other items that you wouldn't want to purchase if someone else had previously used them). Also, Items which we do not normally stock (i.e. "Special Orders", discontinued products, close-outs, used products, etc.) are non-returnable. We strongly suggest that you check your order after receiving it to be sure that it is in proper working order.

Shipping and handling costs are non-refundable, including a reasonable ship cost calculated into free US shipping best offer prices.